How to Update Civil ID in STC App?

How to Update Civil ID in STC App? Keeping your Civil ID information up to date is essential to avoid service interruptions with STC Kuwait. The STC app offers a convenient way to update your Civil ID directly on your mobile device. Whether your ID has expired or you’ve received a new one, updating it through the app ensures continued access to all STC services.

The STC App, also known as MySTC KW, is a mobile application by STC Kuwait designed to help users manage their STC accounts and services with ease. It provides various features for both prepaid and postpaid users, such as bill payments, recharge options, and access to the latest offers and promotions.

Here are the simple steps to update your civil ID through STC app:

Step 1: Download the STC App

Step 2: Open the STC App

• Launch the STC Kuwait application on your smartphone.

Step 3: Find the Update Option

• Navigate to and select the “Update My Civil ID” option within the app.

Step 4: Enter Your Civil ID

• Carefully enter your “Civil ID” number.

Step 5: Authenticate with Kuwait Mobile ID

• You’ll be prompted to verify your identity using the Kuwait Mobile ID app.

Step 6: Confirm the Update

• Log in to the Kuwait Mobile ID app and follow the on-screen instructions to complete the update.

Here are some typical issues users in Kuwait may face during the update process:

• Image not clear or blurry: Ensure your Civil ID image is sharp and not cropped.
• Expired Civil ID: Make sure you’re uploading a valid and current ID.
• Technical errors: Try clearing the app cache or reinstalling the app if you’re facing glitches.

Note: If the issue persists, you can contact STC Kuwait customer support directly through the app or call their hotline.

Keeping your Civil ID updated in the STC app ensures uninterrupted access to telecom services in Kuwait. With a user-friendly interface and secure verification through Kuwait Mobile ID, the process is quick, reliable, and essential for all STC customers.